Q: When will my order ship?
A: It may take up to 1 to 3 business days for ready to ship. If you need additional information regarding ship date please contact us: info@primomask.com
SHIPPING PROCESSING
We do not ship on Sat/Sun or Holidays.
E-mail notification with you’re tracking numbers will be sent once your order ships from our warehouse.
Q: Do you ship internationally?
A: Yes, You can see all the available countries on the shipping screen during checkout.
- International customers are responsible for any and all fees, taxes, and duties incurred. You can obtain more information at your local customs office. An International Term of Sale that means the seller fulfills their obligation to deliver when the goods have passed over the border at the named border of the country. This means that the buyer has to bear all costs, risks to, loss of, or damage to the goods from that point. This includes the duties and taxes.
Q: How long will shipping take to receive my package?
A: International shipping will take between 12-30 business days by Standard Shipping and about 5-15 business days by EMS Fast Shipping.
We are not responsible for delay due to Customs.
Q: How much is shipping going to cost?
A: We have a fixed price on delivery:
- Standard shipping by Russian Post 5$
- Fast shipping by EMS 21$
- Free shipping for orders over 75$