By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.






  1. The transaction subject is the sale of goods in the offer presented on the website
  2. All prices are quoted in US Dollars. The price given for each commodity is binding for the CUSTOMER at the time of order. PRIMOMASK.COM reserves the right to change prices of goods in the offer, introduce new products into the SHOP’s offer, carry out and cancel promotions or make any changes.
  3. The Party making a purchase hereinafter referred to as CUSTOMER, can only be an adult natural person or a legal person.






We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.






Prices for our products are subject to change without notice.


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.


We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. PRODUCTS OR SERVICES (if applicable)


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.


We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.





Order placement is tantamount to an acceptance of these regulations and consent to the use of your personal data for the purpose of the order fulfillment.

Placing an order by the CUSTOMER is tantamount to an authorization given to the SHOP to issue a receipt or an invoice without the signature of the CUSTOMER.

Each order will be fulfilled if the product is in stock. In case of unavailability of the ordered products, the SHOP shall contact the CUSTOMER who shall decide on how to fulfill the order (partial fulfillment, lengthened the pending time, cancelation of the whole order).

The order can be fulfilled only if the CUSTOMER has provided their address data, e-mail address and phone number. The SHOP is not responsible for incorrectly supplied information from the customer.

PRIMOMASK Shop regularly has discounts and promotions. The client can use a discount code to take advantage of these discounts and promotions, which can see on our social networks (IG, Facebook, VK)






After processing your order from the PRIMOMASK.COM store the invoice, which includes total purchase price, will be generated automatically.


Methods of payment:


All data between your computer and the payment system are over a secure connection using Secure Socket Layers (SSL). PRIMOMASK.COM keeps your payment information secure and never receive your credit card information.





Delivery time will depend on the destination country and the postal service. International delivery times are not regulated and are approximate. Also, actual delivery time will depend on the shipping method you choose. We have 3 types of delivery:



Estimated shipping times for Standard Post Shipping


We hope to meet these shipping estimates but cannot guarantee them.

Pay attention. We are not responsible for delays due to Customs and we can’t affect to speed of their work. We are not responsible for delivery times provided by the carrier.Also, buyers are responsible for any customs and import taxes that may apply.





Returns are accepted for any unused, unwashed item(s) for any reason within 14 days of the original purchase date. If you have an item(s) that need to be returned please email The item(s) will need to be shipped back to PRIMO Mask.


Once we receive the returned item(s) they will be inspected. If a product is damaged as a result of manufacturing, not by misuse, the item(s) will be exchanged for a new item/items.


Also, we can return the full amount of the order in case the parcel is lost. To do this we need to get an official response from the Postal Service or Logistic Company about the loss. Pay Attention: the investigation process can take up to two months.


Shipping costs for returns are to be paid by the client.


When an order is returned to PRIMO Mask warehouse because of wrong information given out by the customer, PRIMO Mask is not obliged to refund the shipping cost.


For further assistance please contact Customer Service at






In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.





You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.